Skip to content

Chat Operators

Here you can add new or edit existing Chat Operator accounts. Number of active Chat Operator accounts will determine amount of your monthly service fees.

chat-operators-grid.png

Figure 2.1 Chat Operators panel.
  1. Click to Add new Chat Operator to Current Account.
  2. Click to Edit Chat Operator and change settings.

Settings

chat-operators-edit.png

Figure 2.2 Chat Operator settings.
  1. Enter Email address of User, Required for Login Username.
  2. Enter User First and Last name.
  3. Create and Confirm Password used to log into user account.
  4. Select Security Roles: Administrator - access to all settings and data. Normal - only relevant pages will be visible.
  5. Optional assign Chat Operator to a Department.
  6. Click to Delete Chat Operator account.