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History

History menu allows you to access records for all past Live Chat session, Offline Message and Visitor tracking.

Chat History

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Figure 11.1 Chat history panel.
  1. Select for which of the Websites to view history for.
  2. Click date and time column to open detailed view.

Offline Messages

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Figure 11.2 Offline Messages panel.
  1. Select for which of the Websites to view history for.
  2. Click date and time column to open detailed view.

Visitors tracking

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Figure 11.3 Visitors tracking.
  1. Select for which of the Websites to view history for.
  2. Click date and time column to open detailed view.